Kasus transaksi 2 kerekan rantai berukuran 5t-25m dari pelanggan lama Australia

This customer in Australia purchased our products in 2021. At that time, the customer wanted a steel door operator with a lifting capacity of 15t, a lifting height of 2m, and a span of 4.5m. He needed to hang two chain hoists. The lifting capacity is 5t and the lifting height is 25m. It is used to hoist the elevator. On January 2, 2024, the customer sent us an email again, saying that he needed two more chain hoists with a lifting capacity of 5t and a lifting height of 25m. I asked the customer if he wanted to replace the previous two units. The customer said no, he wanted It is used together with the previous two hoists, so we hope that we can quote him the same product as before, and these hoists must be able to be used interchangeably or at the same time, and some additional product accessories are also required. We follow the customer’s instructions Provide customers with corresponding quotations based on their needs. The customer was very satisfied after reading our quotation. Since he is an old customer, he is more assured of our products. He just told us some markings that we need to put on the nameplate and asked us to write them according to his needs, and let us We sent him our bank account and paid the full amount. Production started on January 17, 2021, and now the production has been completed.